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Privacy Policy

 

1. Our Commitment to Your Privacy

Cashcow (“we,” “us,” or “our”) prioritizes the security and confidentiality of your personal information. This Privacy Policy details our practices for collecting, using, storing, sharing, and safeguarding your data in alignment with the Data Privacy Act of 2012 (Republic Act No. 10173) and its regulations.

By engaging with the Cashcow application and services, you acknowledge and consent to the practices described herein.

 

2. Types of Data Collected

2.1 Personal Identification Details

When applying for services or creating an account, we collect the following:

Full legal name

Birthdate

Gender identity

Marital status

Email address

Contact number

Residential address

Employment and income information

Additional details required for credit assessment

2.2 Device Permissions

With your approval, Cashcow may request access to:

Device contacts and messages

Geolocation data (for fraud detection, service validation, and address confirmation)

Camera and file storage (to upload documents and verify identity)

Permissions can be adjusted via your device settings. Disabling certain permissions may limit app functionality.

2.3 Geolocation Information

Collected Data: GPS coordinates, IP address, or network-based location.

Source: Device sensors and app permissions.

Use Cases: Address verification, regional service availability checks, localized partner recommendations, and fraud monitoring.

2.4 Contact Access

Collected Data: Three mandatory contacts (e.g., family/guarantors) and two optional contacts from your device.

Source: Your phone’s contact list (consent required).

Purpose: Identity confirmation, creditworthiness analysis, loan application support, and debt recovery assistance.

2.5 SMS Analysis

Collected Data: Transaction-related SMS content (sender, message body, time). Sensitive details (e.g., account numbers) are anonymized; personal/OTP messages are excluded.

Source: SMS inbox (consent required).

Purpose: Spending habit analysis, credit score refinement, loan approval optimization, and credit limit adjustments.

2.6 Device-Specific Details

Collected Data: Device type, OS version, unique device ID, app usage history, and diagnostic reports.

Source: Device metadata via app permissions.

Purpose: App performance enhancements, security breach prevention, and user experience improvements.

 

3. Purpose of Data Utilization

Your information enables us to:

Confirm identity and service eligibility

Evaluate and process loan applications

Deliver customer support

Share promotional offers

Uphold security protocols and legal compliance

 

4. Data Security & Retention

We retain personal data only as long as necessary for service delivery, legal obligations, or business needs. Advanced safeguards, including encryption and restricted access, are employed to protect your information.

 

5. Third-Party Disclosures

We do not sell your data. Limited sharing occurs only when legally mandated or essential for service operations, including:

Regulatory authorities (e.g., Bangko Sentral ng Pilipinas)

Trusted partners involved in loan processing, customer service, or technical operations.

 

6. Your Legal Rights

Under the Data Privacy Act of 2012, you may:

Request access to your data

Correct inaccurate records

Demand data deletion/restriction

Revoke processing consent

Contact [email protected] to exercise these rights.

 

7.Safeguarding Minors

Cashcow does not intentionally collect data from users under 18. Parents/guardians suspecting unauthorized data submission should notify us promptly.

 

8. Reach Out to Us

For inquiries about this policy or privacy practices, contact:

Email:

[email protected]

Company Name:

Fast Coin Lending Corp.

Address:

Unit 702, 7th Floor, AIC Burgundy Empire Tower Condominium, ADB Avenue Corner Garnet Road, Ortigas Center, Pasig City, Philippines

 

This document ensures compliance with Philippine data protection laws while safeguarding your privacy. Adjustments may be needed to align with specific business practices or additional regulations.